To cancel your subscription, you can click on the chat feature on our website.

*Your account is not canceled until you receive confirmation.

**DO NOT SEND AN EMAIL AS THIS IS NOT AN ACCEPTED POLICY to cancel your membership. The result will NOT deactivate your account.

***To avoid being charged again and receiving another package from Short Par 4, Fairway, Executive & Magnolia members must cancel by 11:59 pm EST two days before the 1st of the month (if there are 31 days in the month, you must cancel at 11:59 pm EST of the 29th).  Tour Experience members must cancel by 11:59 pm EST on the 2nd of the month.  Hopefully, we will see you back at Short Par 4 soon! 

What is a Mulligan?

• A Mulligan is a process for SP4 members to return items received from Short Par 4. Start the process by filling out the Mulligan Form and we'll send you a prepaid return label to ship your items back. Once the item(s) are received by SP4, you will receive a refund in SP4 Bucks in the value of your items to shop for Mulligan items in the SP4 Rewards or use toward an upcoming subscription.

**Note that there is a restocking fee of $10 that will be taken off of the value of the SP4 Bucks you'll be receiving.

 

How do I start the Mulligan process?

Click - Mulligan Form

OR

Follow the steps below:

1. Go to http://www.shortpar4.com/account/login
2. Click “My Account”
3. Click "Mulligan Form" to fill out and submit information on the items you wish to return.
4. Receive your email with a prepaid return label.
5. Ship your package and redeem your SP4 Bucks once the shipment is received by the SP4 Team.
6. Use your SP4 Bucks in the SP4 Rewards or toward an upcoming order.

 Condition of returned items.

• The condition of the returned items MUST be in the same condition that you receive them. If SP4 receives the product back in unacceptable condition, you will receive 20% of the value in SP4 Bucks instead of 100% of the value.
• To receive 100% value in SP4 bucks, the product received by SP4 must be shipped back under the following conditions:
  
  - The product must have the original tags.
  - Not be visibly worn, damaged, or stained.
  - Hats must be sent back in boxes to avoid being damaged during shipping.
  - Shoes must be returned within 30 days of purchase, unworn on the golf course & be shipped back inside other packaging and NOT just the shoe box itself. If your purchase is outside of 30 days, reach out to the manufacturer regarding any issues.

 What items can I return?

• All apparel items are eligible to be returned if they were sent to you in your current month’s package.  Items received prior to your current month's packages will not be eligible for return.

 

When will I receive my return shipping label?

• A return label will be sent to your email within two (2) business days of SP4 receiving your Mulligan Form submission.

When will I receive my SP4 Bucks?

• Your SP4 Bucks will be applied to your account within two (2) business days of SP4 receiving your return package.

Cost of the Mulligan?

• Returns are FREE!
• Returns for Executive & Magnolia Members are free. Please contact the CS team using one of the methods below (hours are between 10 am - 7 pm EST)
  
  - Email: Members@shortpar4.com
  - Live Chat: On the homepage of our website (click here)
  - Live Text: 210-SP4-GOLF (774-4653).  Please provide your full name and the email that is on the account.

What can I do with the SP4 Bucks I receive?

• You have two options!

1. You can redeem them toward a purchase.
2. You can use up to 2,000 SP4 bucks for a $25 value for a discount for an upcoming shipment.

Can I do a Mulligan for an item I received through a previous Mulligan (Executive & Magnolia Members)?

• Yes! You will go through the same Mulligan process using the same "Mulligan Form" that you did to perform your previous Mulligan.  Item(s) must comply with the same rules; if it was received in the current month or the previous month then it is eligible for a Mulligan.

When will my order from The Vault ship?

• An order placed in The Vault ships within two (2) business days.
  - A confirmation email with tracking will always be sent when your order is being prepped for shipping.

How much is shipping for The Vault?

• Orders over $99.95 are FREE.
• Any purchases under $99.95 will be charged $8.95.

You can contact the Customer Service team by using one of the following two options below:

• Email: Members@shortpar4.com
• Live Chat: On the homepage of our website (click here)

**Our business hours of 10am-7pm EST. 

Short Par 4 is an online men's subscription service that delivers selected items each month, curating packages to your personal style preferences for a personalized experience.

Each month your Style Caddie will pick apparel items for you to ensure that you are receiving a great value for your membership. Our mission with each package is to impress you with our quality and leave you excited for the packages yet to come.

Items we have shipped:

• Tops (Polos, Pullovers, T-Shirts)
• Bottoms (Pants, Shorts)
• Shoes
• Accessories (Belts, Hats, Socks, Golf Gloves, Golf Towels, Golf Balls, etc...)

You can receive any combination of the above, keeping the season in mind for all. 

*We do not take requests to not receive certain items. The surprise is the best part!

A Persona is based on different color schemes and patterns which will allow you to show your personality on and off the golf course.

For the Athletic Persona, you will receive a modern and clean style with colors from deep tones to popping accents. Patterns will range across the board from solids, stripes, and subtle textures. Dustin Johnson, Jordan Spieth, and Zach Johnson do a great job of showing how this persona looks on the course.

With the Loud & Wild Persona, you can expect to receive bold, strong and fun styles. Colors will be bright, and neon mixed with every pattern you can think of such as chevrons, argyle, and plaids. Rickie Fowler, Ian Poulter and John Daly do a great job in representing this persona.

The Traditional Persona will be a more conservative and classic style with neutrals and muted accent colors. Patterns will be between solids as well as subtle textures. Players that we look at for this persona would be Matt Kuchar, Phil Mickelson, and Fred Couples.

With the All Styles Persona, you will receive a mix of any of the above personas. This is great for someone that is willing to mix up their outfits depending on the occasion and is open to a sleek traditional look but also willing to show off their confidence with bold colors. Adam Scott, Justin Thomas, and Bubba Watson mix up these personas well.

ALL SALES ARE FINAL.  

We offer returns through the Mulligan Form.  To learn more about our Return process, click here.

No, you will not be charged twice before receiving your first package.

If you purchased your subscription between the 1st & 20th of the month, your next charge date will be on the 1st of the following month. For Example; I placed an order on November 15th and it shows my next ship date as of December 1st.  You will receive your first package in November and then your next charge date will be December 1st. WE DO NOT DOUBLE BILL YOU. 

If you purchased your subscription on or after the 21st, your next charge date will be on the 1st in two months from the month purchased. For Example; I placed an order on November 22nd and it shows my next ship date as of January 1st.  You will receive your first package in December and then your next charge date is January 1st. WE DO NOT DOUBLE BILL YOU. 

All new orders will ship out within 48-72 hours of the purchase date.

To view these options to your account, please follow these steps: 

1. Login to your account by visiting http://www.shortpar4.com/account/login.
2. Click 'Manage Your Subscriptions'.
3. Click 'Billing Address'.

 

Once you sign in and click "Manage Your Subscriptions", you can request to change the following:

• CHANGE MY SIZE by clicking "Manage" on the right side of your "Subscriptions"

 

Any size, persona, SP4 bucks redemption, billing or address changes will need to be made at least 48 hours before the 1st of the month so we can insure that you will be receiving your package and receive the correct apparel in your next shipment. 

All recurring memberships can expect their credit cards to be charged on the first (1st) of every month. 

To avoid being charged, cancellations need to be made by 11:59pm EST two days prior to the 1st of the month (if there are 31 days in the month, you must cancel at 11:59pm EST of the 29th).  If this is not done, you will be charged the 1st of the month.  There will be no exceptions!  

Payment methods that Short Par 4 accepts are Visa, Mastercard, Amex & PayPal. 

All orders will ship in 7 to 10 business days.

Text deals are sent at least once a week but keep your eye out for more!

*Reply "STOP" to no longer receive text messages.

Your first deal will be sent to you the same day you sign up unless it is after 9 pm EST, it will then be sent to you the next day.

Reply "STOP" to no longer receive text messages.

Each offer will last till 11:59pm of the day it is sent to you or when the item is sold out.

Shipping will be determined by which product is being offered.

The return policy is different for each item and will be explained in the product details.

You will receive tracking information via email once your order is shipped.

To view purchases to your account, please follow these steps: 

1. Login to your account by visiting http://www.shortpar4.com/account/login.
2. Click 'Manage Subscriptions'.
3. Click 'Purchase History'.

 

Once you sign in and click "Manage Subscriptions", you can request to change the following:

• BILLING INFORMATION
• CHANGE MY PERSONA
• CHANGE MY SIZE
• REDEEM MY SP4 BUCKS
• MULLIGAN FORM

 

Any size,  persona, SP4 bucks redemption, billing or address  changes will need to be made at least 48 hours before the 1st of the month so we can insure that you will be receiving your package and receive the correct apparel in your next shipment. 

To cancel your subscription, you can click on the chat feature on our website.

*Your account is not canceled until you receive confirmation.

**DO NOT SEND AN EMAIL AS THIS IS NOT AN ACCEPTED POLICY to cancel your membership. The result will NOT deactivate your account.

***To avoid being charged again and receiving another package from Short Par 4, Fairway, Executive & Magnolia members must cancel by 11:59 pm EST two days before the 1st of the month (if there are 31 days in the month, you must cancel at 11:59 pm EST of the 29th).  Tour Experience members must cancel by 11:59 pm EST on the 2nd of the month.  Hopefully, we will see you back at Short Par 4 soon! 

To change your persona, you can contact the Customer Service team by using one of the following options below:

• Email: Members@shortpar4.com
• Live Chat: On the homepage of our website (click here)
• Live Text: 210-SP4-GOLF (774-4653).  Please provide your full name and the email that is on the account.

*Phones are currently not available due to Covid19 and our team is working from home. If you need immediate attention, please use our chat or text feature.

**Any size, persona, SP4 bucks redemption, billing, or address changes will need to be made at least 48 hours before the 1st of the month so we can ensure that you will be receiving your package and receive the correct apparel in your next shipment. 

***Our business hours of 10am-7pm EST. 

To view these options to your account, please follow these steps: 

1. Login to your account by visiting http://www.shortpar4.com/account/login
2. Click 'Manage Your Subscriptions'. 
   a) Once you sign in and click "Manage Your Subscriptions", you can request to change the following:
   
   i. BILLING ADDRESS
   ii. CHANGE MY SIZE by clicking "Manage" on the right side of your "Subscriptions"
   

Any size, persona, SP4 bucks redemption, billing or address changes will need to be made at least 48 hours before the 1st of the month so we can insure that you will be receiving your package and receive the correct apparel in your next shipment. 

To view these options to your account, please follow these steps: 

1. Login to your account by visiting http://www.shortpar4.com/account/login
2. Click 'Manage Your Subscriptions'.
3. Click 'Manage' next to your current Subscriptions.
   3.a) Adjust all your sizes and click "update" at the bottom
   

Once you sign in and click "Manage Your Subscriptions", you can request to change the following:

• BILLING ADDRESS

Any size, persona, SP4 bucks redemption, billing or address changes will need to be made at least 48 hours before the 1st of the month so we can insure that you will be receiving your package and receive the correct apparel in your next shipment. 

To view these options to your account, please follow these steps: 

1. Login to your account by visiting http://www.shortpar4.com/account/login
2. Click 'Manage Your Subscriptions'.
    - For Shipping Address Changes, click 'edit' under your current shipping address 
   - For Billing Address Changes, click 'update' under "Billing Address"
    

Once you sign in and click "Manage Your Subscriptions", you can also request to change the following:

• CHANGE MY SIZE by clicking "Manage" on the right side of your "Subscriptions"
  
  

Any size, persona, SP4 bucks redemption, billing or address changes will need to be made at least 48 hours before the 1st of the month so we can insure that you will be receiving your package and receive the correct apparel in your next shipment. 

In your account you may see a ship date of the first of the following month.  This is actually your next scheduled charge date, not ship date. ALL PACKAGES SHIP on either the 15th or 20th of the month. We make all efforts to have your package shipped out by the 22nd of the month you signed up on. 

For Example:  I placed an order on November 22nd and it shows my next ship date as January 1st.  You will receive your first package in December and then your next charge date is January 1st. WE DO NOT DOUBLE BILL YOU. 

Cancellations for ALL subscriptions need to be made by 11:59pm EST two days prior to the 1st of the month (if there are 31 days in the month, you must cancel at 11:59pm EST of the 29th).  If this is not done, you will be charged the 1st of the month.  There will be no exceptions!

Our blogging partners wrote articles about Short Par 4 during the early stages of existence but since then our members spoke and we listened, which led to us discontinuing that model. 

For our Fairway Package, you pay just $54.95 per month plus a shipping fee for a package of styled apparel to be shipped to you monthly.  We also offer our Executive Package for $99.95 per month, Magnolia Box for $99 per month, and PGA of America for $150 (subscription) or $175 (one-time purchase) per month.  No more worrying about getting a package returned back to us on time.

For promotional sales, ALL SALES ARE FINAL and are NOT eligible for returns, exchanges, and/or store credit.

Some examples of promotional sales are as follows, but are not limited to:

• Holidays
• Fathers Day
• Black Friday
• Cyber Monday
• Majors (golf)
• Weekly Promos

*Existing Gift Cards of any kind cannot be applied to promotional sales.

All Gift Card sales are final.

What is a Mulligan?

• A Mulligan is a process for SP4 members to return items received from Short Par 4. Start the process by filling out the Mulligan Form and we'll send you a prepaid return label to ship your items back. Once the item(s) are received by SP4, you will receive a refund in SP4 Bucks in the value of your items to shop for Mulligan items in the SP4 Vault or use toward an upcoming subscription.

**Note that there is a restocking fee of $10 that will be taken off of the value of the SP4 Bucks you'll be receiving.

 

How do I start the Mulligan process?

Click - Mulligan Form

OR

Follow the steps below:

1. Go to http://www.shortpar4.com/account/login
2. Click “My Account”
3. Click "Mulligan Form" to fill out and submit information on the items you wish to return.
4. Receive your email with a prepaid return label.
5. Ship your package and redeem your SP4 Bucks once the shipment is received by the SP4 Team.
6. Use your SP4 Bucks in the SP4 Vault or toward an upcoming order.

 Condition of returned items.

• The condition of the returned items MUST be in the same condition that you receive them. If SP4 receives the product back in unacceptable condition, you will receive 20% of the value in SP4 Bucks instead of 100% of the value.
• To receive 100% value in SP4 bucks, the product received by SP4 must be shipped back under the following conditions:
  
  - The product must have the original tags.
  - Not be visibly worn, damaged, or stained.
  - Hats must be sent back in boxes to avoid being damaged during shipping.
  - Shoes must be returned within 30 days of purchase, unworn on the golf course & be shipped back inside other packaging and NOT just the shoe box itself. If your purchase is outside of 30 days, reach out to the manufacturer regarding any issues.

 What items can I return?

• All apparel items are eligible to be returned if they were sent to you in your current month’s package.  Items received prior to your current month's packages will not be eligible for return.

 

When will I receive my return shipping label?

• A return label will be sent to your email within two (2) business days of SP4 receiving your Mulligan Form submission.

When will I receive my SP4 Bucks?

• Your SP4 Bucks will be applied to your account within two (2) business days of SP4 receiving your return package.

Cost of the Mulligan?

• Returns are FREE!
• Returns for Executive & Magnolia Members are free. Please contact the CS team using one of the methods below (hours are between 10 am - 7 pm EST)
  
  - Email: Members@shortpar4.com
  - Live Chat: On the homepage of our website (click here)
  - Live Text: 210-SP4-GOLF (774-4653).  Please provide your full name and the email that is on the account.

What can I do with the SP4 Bucks I receive?

• You have two options!

1. You can redeem them toward a purchase in The Vault.
2. You can use up to 2,000 SP4 bucks for a $25 value for a discount for an upcoming shipment.

Can I do a Mulligan for an item I received through a previous Mulligan (Executive & Magnolia Members)?

• Yes! You will go through the same Mulligan process using the same "Mulligan Form" that you did to perform your previous Mulligan.  Item(s) must comply with the same rules; if it was received in the current month or the previous month then it is eligible for a Mulligan.

When will my order from The Vault ship?

• An order placed in The Vault ships within two (2) business days.
  - A confirmation email with tracking will always be sent when your order is being prepped for shipping.

How much is shipping for The Vault?

• Orders over $99.95 are FREE.
• Any purchases under $99.95 will be charged $8.95.

An order placed in The Vault ships within three (3) business days. A confirmation email with tracking will be sent when your order is being prepped.

Feel free to browse The Vault.

Why is the refund value of an item I returned (from my monthly subscription package), less than the price of that same item in the Vault?

The advantage of being a Short Par 4 subscriber is getting apparel and accessories at highly discounted prices. We can only offer these items at such prices when receiving them as part of your monthly membership, we cannot offer individual items in The Vault at the same price due to stock and availability. Please note that the items in our store are still discounted from retail prices.

What will be the value of the SP4 Bucks that I receive for my Mulligan?

• The value you receive will reflect the paid value of the subscription for the items shipped back to SP4 of the current month's package.
  
  Example of Fairway Subscription receiving a Polo, Hat & Glove
  
  Paid amount of $54.95
  Shirt Value: 70% = $38.46
  Hat Value: 15% = $8.24
  Glove Value: 15% = $8.24
  
  Paid amount of $27.48
  Shirt Value: 70% = $19.24
  Hat Value: 15% = $4.11
  Glove Value: 15% = $4.11
  
  Example of Executive Subscription receiving a Pullover, Polo, Hat & Glove
  
  Paid amount of $99.95
  Pullover: 50% = $50
  Shirt Value: 35% = $35
  Hat Value: 7.5% = $7.50
  Glove Value: 7.5% = $7.50
  
  Paid amount of $49.98
  Pullover: 50% = $25
  Shirt Value: 35% = $17.50
  Hat Value: 7.5% = $3.75
  Glove Value: 7.5% = $3.75

What is the value of my SP4 Bucks?

• $1 = 100 SP4 Bucks
• $5 off your next order = 500 SP4 Bucks
• $10 off your next order = 1,000 SP4 Bucks
• $25 off your next order = 2,000 SP4 Bucks

Fairway & Executive Subscription (Recurring Members) - These packages will ship on the 15th of each month. If the 15th lands on a weekend or holiday, it will ship the next business day.

NEW MEMBERS - If you place your order between the 1st and the 14th, your order will be shipped with the recurring members orders on the 15th. Any orders that come in on or after the 15th, the orders will ship within 3 business days. For new orders placed by the 20th of the month, your next charge date will be on the 1st of the following month. If your order is placed on or after the 21st, your next charge date will NOT be on the 1st of the following month but the 1st of the month after that as we don't want you to be charged twice before receiving your first package. If you'd like to move your charge date up, feel free to contact the Customer Service Team.

For example, if your order is placed between the 1st & 20th of August, your next charge date will be on the 1st and ship on the 15th of September. If your order is placed on or after the 21st of August, your next charge date will be on the 1st of and ship on the 15th of October.

Shipping rates are:

• $8.95 within the Domestic U.S.
• $19.95 for all the Non-Domestic U.S. (i.e. Hawaii, Alaska, Puerto Rico, etc.)
• $25 or higher for ALL International (For international shipments, going to Austrailia, Canada, US outlying islands & UK)
  
  0-3 lbs - $25
  4-5 lbs - $42
  6-7 lbs - $55
  7-10 lbs - $70

Does Short Par 4 ship internationally?

• Yes, we do as we have many happy members around the globe!
• There will be a minimum of $15 shipping charge on ALL orders for anyone outside of the U.S.
• Shipping charges may be more than $15 due to weight or being expedited.

 

What if I received a damaged item or the incorrect size?

• Damaged items or an item that was sent to you in a size that differs from your style profile will result in a free replacement item. Please contact customer service to get a new item shipped to you

  

When will I receive my replacement item(s) or online order?

• Any replacement item(s) or online purchases will be included in your next shipment.

  

What is the return policy?

• Unfortunately, International exchanges or returns are not available at this time.

  

Does Short Par 4 ship to every Country?

• Unfortunately, Short Par 4 only ships to certain countries but is continuously working on adding more countries.

 

Who pays the customs duties & taxes? 

• Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Any fees are paid to the appropriate customs agency by the end customer.

 

What Countries are Short Par 4 shipping to? 

• Australia
• Canada

To view these options in your account, please follow these steps: 

1. Login into your account by visiting http://www.shortpar4.com/account/login
2. Click "My Rewards".
3. Under "Redeem" choose the amount of discount that you want to apply to your next order.

*NOTE: Only ONE discount code can be applied to each order.

**NOTE: SP4 bucks can only be used on the Rewards section under the "Shop" tab.

***To apply your SP4 bucks on your new Vault purchase, you can simply select a redemption option at checkout.

 

Once you sign in and click "Manage Subscriptions", you can request to change the following:

• BILILNG INFORMATION
• CHANGE MY PERSONA
• CHANGE MY SIZE
• REDEEM MY SP4 BUCKS
• MULLIGAN FORM

 

Any size,  persona, SP4 bucks redemption, billing, or address  changes will need to be made at least 48 hours before the 1st of the month so we can ensure that you will be receiving your package and receive the correct apparel in your next shipment. 

Short Par 4's rewards program, giving you the opportunity to score store credit, access exclusives, and more! As a member, you’ll earn points for every purchase and for engaging with our brand through social media and other platforms. Once you earn enough points to unlock rewards discounts, points can be redeemed like cash at check out through our Vault or an upcoming Subscription

*NOTE: SP4 bucks can only be used on the Rewards section under the "Shop" tab.

There are two different ways to redeem your SP4 Bucks.

1. Purchases - To apply your SP4 bucks on your new purchase, you can simply select a redemption option at checkout. NOTE: SP4 bucks can only be used on the Rewards section under the "Shop" tab.
2. On an Existing Subscription - To apply to an existing subscription, click a redemption option in the "Rewards" page and your SP4 Bucks will be automatically applied as a discount against your next eligible subscription purchase.
   *Please note that only one discount can be applied per month.

Yes! Your points will expire after 6 months of inactivity!

For any issues redeeming your SP4 Bucks, you can contact the Customer Service team by using one of the following options below:

• Email: Members@shortpar4.com
• Live Chat: On the homepage of our website (click here)
• Live Text: 210-SP4-GOLF (774-4653).  Please provide your full name and the email that is on the account.
  
• *Phones are currently not available due to Covid19 and our team is working from home. If you need immediate attention, please use our chat or text feature.
  

**Our business hours of 10am-7pm EST. 

There are many ways you can earn SP4 Bucks! You’ll earn points just by creating an SP4 account. After that, points can be earned with each purchase, as well as sharing and following us on social media and other platforms.

First, log into your account where it says ‘Sign In’ at the top right of our site, then click the ’My Rewards” tab. You can also access this info when clicking the "Rewards" tab after signing in.

If you have a SP4 account, you're already a member our the Rewards program. If not, click here to create an account and start earning SP4 Bucks immediately.

How it Works

1. Every Month, two brands will be announced, and the experience will only be available for 72 hours.
2. Select one of the two brands and fill out the relevant size information before finalizing your purchase.
3. Our Stylists will search for the best "tour approved" apparel to include your package, which will be shipped to you with a tracking number before the end of the month
   
   

Brands to Expect

In the Tour Experience, you can expect to see offerings of brands like Puma, Callaway, Adidas, Under Armour, Polo and many others
 

Shipping

• Never Pay for Shipping
• All packages will go out before the end of the month
  
  

Billing

• Billing will occur at the time of purchase
• Shipping is included.
  
  

*Exchanges/Returns will not be allowed.  

Shipping

• Magnolia boxes ship on the 15th of every month

Billing

• Billing will occur on the first of every other month.

Exchanges: 

• Exchanges will be allowed for size only.

 

*To avoid being charged again and receiving another package from Short Par 4, you must cancel by 11:59 pm EST on the 28th of the month, before the charge on the 1st of the month.